This Privacy Policy explains how GÜNAL HAVACILIK TURİZM İNŞAAT TAAHHÜT TİCARET LİMİTED ŞİRKETİ ("Göreme Escape Cave Hotel", the "Hotel", "we") processes and protects the personal data of visitors of www.goremeescapecavehotel.com (the "Site") and of our guests, in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK") and other applicable legislation.
| Legal Name | GÜNAL HAVACILIK TURİZM İNŞAAT TAAHHÜT TİCARET LİMİTED ŞİRKETİ |
|---|---|
| Trading Name | Göreme Escape Cave Hotel |
| Address | Aydınlı Orta Mah. İsalı Cd. No: 32, 50180 Göreme / Nevşehir / Türkiye |
| Phone | +90 553 671 00 88 |
| goremeescapecave@gmail.com |
No credit card or other payment details are collected through the Site; payments are handled by the third-party booking system described below.
Your personal data is processed for: handling booking requests and performing the accommodation contract (KVKK art. 5/2-c); complying with legal obligations, including mandatory guest identity notification and tax legislation (art. 5/2-ç); responding to your inquiries, securing the Site and improving our services (art. 5/2-f, legitimate interest); and, only with your explicit consent, marketing communications (art. 5/1).
Google Maps, Google Analytics, Firebase Analytics and Firebase Crashlytics services used on the Site are provided by Google LLC and its affiliates; technical data processed through these services (IP address, device and usage data) may be transferred to servers located abroad, in accordance with KVKK art. 9. See Google's Privacy Policy for details.
The Site may use technical cookies necessary for its operation, and analytics cookies (Google Analytics, Firebase) that help us understand how the Site is used. You can delete or block cookies at any time in your browser settings, and opt out of Google Analytics via this browser add-on. If you follow links to our social media pages, the privacy and cookie policies of those platforms apply.
Personal data is kept only for as long as required by the processing purpose and applicable law (up to 10 years for booking and accommodation records, 5–10 years for commercial and financial records, and the periods prescribed by Law No. 5651 for internet traffic logs), after which it is deleted, destroyed or anonymised in accordance with KVKK art. 7.
We take appropriate technical and organisational measures required under KVKK art. 12 — including SSL/TLS encryption, access controls and up-to-date security software — to protect personal data against unlawful processing and access.
Under KVKK art. 11 you have the right to: learn whether your personal data is processed; request information about such processing; learn its purpose and whether data is used accordingly; know the third parties to whom data is transferred in Türkiye or abroad; request correction of incomplete or inaccurate data; request deletion or destruction of data under the conditions of art. 7; request notification of these operations to third parties; object to results arising from analysis exclusively by automated systems; and claim compensation for damages caused by unlawful processing.
You may submit requests in writing to the address above or by e-mail to goremeescapecave@gmail.com. Requests are answered free of charge within 30 (thirty) days at the latest. If your request is rejected or not answered in time, you may lodge a complaint with the Turkish Personal Data Protection Board.
We may update this Privacy Policy to reflect changes in legislation or our services. The current version is always published on this page, with the "Last updated" date shown above. In case of any discrepancy, the Turkish version (Gizlilik Sözleşmesi) prevails.